FAQ pages

Course Maintenance FAQ page on golf club websites

An initiative FineGolf wants to promote to golf club Secretaries, Chairman of Green and Greenkeepers of Fine ‘Running-Golf ‘ Clubs is having a Course Maintenance FAQs (Frequently Asked Questions) page on their golf club websites.

An example is Royal Ashdown Forest GC where natural greenkeeping is explained in practical terms to members and visitors who ask questions about course policy and maintenance etc.  The longer term advantages of higher quality and lower costs can be explained.

Greenkeepers need to learn how to sell the VISION of ‘Running-Golf ‘.

Check out:- Royal Ashdown FAQs

The development of a FAQ page gives a number of advantages:-

  1. It helps the education of the Course Manager/ Chairman of Green. As they compose the most relevant FAQs they have to be clear in their mind why they are pursuing a course of action and be able to explain it in simple clear terms golfers can understand. They need to become visionaries in how to take the course and the members forward.
  2. It helps the Course Manager/Chairman of Green communicate with their member golfers on their own terms.
  3. It saves the GC secretary’s time as he/she can refer members with questions to the page and invite them to return if that doesn’t answer their query.
  4. If a link is made on the FAQ page to FineGolf’s natural greenkeeping editorial page , golfers will be educated further in why the golf club is pursuing a conservationist route and its advantages to them as golfers.
  5. It gives The GTC and other ‘training’ bodies a useful practical outcome to focus on when helping Course Managers/ Chairman of Green communicate better with their club members.
  6. FineGolf  and the ‘Running Game’ will gain further awareness among the golfing public.

David Golding the Education Director of the GTC (a member of FineGolf’s Advisory Panel) has already mentioned the idea in his column in Greenkeeper International.

Secretaries may need to help Course Managers/ Chairman of Green develop the page, focused initially on a few simple practical issues that the club needs to communicate with its members. In this way everybody wins.

CMs will see it as a help to their work, rather than a “nice to have but haven’t got the time for it !” The page content can be gradually grown as new issues need to be communicated. This R&A page is an example of some helpful ideas.

This idea is not just a way of communicating maintenance programmes but should be seen as an opportunity to explain what are the advantages to the golfer of different aspects of  natural greenkeeping. (for example if there is a high percentage of  Bent/Fescue grasses in their greens, they will run truer and perform better for putting all year round).

I hope that those interested in promoting  ‘Running-Golf’ will see the advantage in helping this FineGolf campaigning initiative. If introduced on a club by club basis,  it has an excellent chance of being welcomed and being seen as sensible  in these stringent times.

If you are a member of a club, why not email or suggest to your club secretary to have a look at this page?!

Reader Comments

On April 24th, 2012 David White said:

Bravo to the golf club officials concerned. This is so sensible and yet so simple, providing lessons in ‘Fine Golf’ for all who care to learn, without being the preacher or ‘in your face’.

On November 7th, 2012 Christoper Chumley said:

I’m very pleased to discover this website. I need to to thank you for one’s time due to this fantastic read!! I definitely enjoyed every part of it and I also have you saved to fav to see new stuff on your web site.

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